FAQs
Family Pet
Where is Family Pet located and what are your hours?
Our store is located at 1401 Greenbrier Parkway, Chesapeake, VA 23320, within Greenbrier Mall. We are open Monday through Thursday from 10 am to 7 pm, Friday and Saturday from 10 am to 8 pm, and Sunday from 12 pm to 5 pm.What types of pets do you offer?
We provide a diverse selection of pets including puppies, kittens, birds, hamsters, gerbils, guinea pigs, rabbits, and additional small animals from reliable sources.Are the pets checked by a veterinarian?
Yes. All of our puppies and kittens receive veterinary examinations from a local Chesapeake veterinarian, are microchipped, and have current vaccinations.Do you offer any health guarantees or warranties for pets?
Yes. We provide health warranties with our pets to give you confidence in your purchase.Does Family Pet have financing options?
Yes. We provide financing programs with terms up to 48 months and accept Visa, MasterCard, Discover, and American Express.Do you offer any discounts?
We provide a 10% discount for military personnel and first responders on merchandise and regular-priced puppies.What kinds of supplies and food do you carry?
We maintain an extensive inventory of pet food, treats, toys, cages, aquatic supplies, and accessories from recognized brands at competitive prices, with regular sales.Are your operations inspected or regulated?
Yes. We are licensed and insured, and we undergo unannounced annual inspections by VDACS and periodic evaluations by Chesapeake Animal Control.What kind of customer support do you offer for pet owners?
Our experienced pet counselors are available to help you select a pet, provide recommendations suited to your family, and offer guidance following your adoption.How can I contact you or subscribe for updates?
You can reach us by phone at (757) 420-3800, visit us at Greenbrier Mall, or subscribe to our mailing list on our website to receive updates about new products, sales, and obedience tips.



